The UK Gambling Commission (UKGC) has suspended the operating licence of BGO Entertainment for failing to protect the customers. The Commission carried out a review under section 116 of the Gambling Act 2005.
According to UKGC, failing to protect consumers was a key consideration in the suspension decision. The operating licence suspended with immediate effect by Britain’s Gambling Commission. The operator’s licence was suspended pursuant to section 118 (2) of the Act.
The Comission said:
“We have made it clear to the operator that during the course of the suspension, we expect it to focus on treating consumers fairly and keeping them fully informed of any developments which impact them,”
BGO has added a statement on its site:
“It is with regret that we have to inform you that UK players are not currently permitted to access any of our services,” said BGO in a statement on its site. “We’re working with the Gambling Commission to resolve this situation quickly, but in the meantime you are able to withdraw any funds currently in your account. Deposits will not be permitted.”
BGO customers still have access to their accounts to withdraw funds.
Established in 2012, BGO Entertainment is a privately owned online gaming company currently operating in the regulated European markets. The operator has several websites, including bgo.com, powerspins.com, vegasluck.com and chilli.com. Non-UK players can continue to access BGO’s 7Casino.com site, which operates under an Alderney licence.